| Fråga   | Svar   | 
        
        |  börja lära sig Listen to the phone conversation  |  |   and answer the questions.  |  |  | 
|  börja lära sig Who is the caller phoning?  |  |   She 's phoning to the English Language College.  |  |  | 
| börja lära sig |  |   She wants to change from a general English course (which she booked online) to a business English course...  |  |  | 
|  börja lära sig Is the receptioniste able to help her?  |  |   Yes. The receptionist agrees to hold a place open for her until the caller can come in to the school to do the level test.  |  |  | 
|  börja lära sig Does the caller sound polite to you?  |  |  |  |  | 
| börja lära sig |  |   Then listen again and check.  |  |  | 
|  börja lära sig I (?) like to (?) about a course.  |  |   I 'd like to enquire about a course.  |  |  | 
|  börja lära sig I (?) wondering (?) it (?) be (?) for (?) to change to that group.  |  |   I was wondering if it would be possible for me to change to that group.  |  |  | 
|  börja lära sig Can (?) tell (?) why I have to do it in person?  |  |   Can you tell me why I have to do it in person?  |  |  | 
|  börja lära sig Would (?) be any (?) of doing the level test on the phone?  |  |   Would there be any chance of doing the level test on the phone?  |  |  | 
|  börja lära sig Do you (?) me (?) what it involves?  |  |   Do you mind me asking what it involves?  |  |  | 
|  börja lära sig I'd be really (?) if you (?) hold a place for me till Saturday morning.  |  |   I'd be really grateful if you could hold a place for me till Saturday morning.  |  |  | 
|  börja lära sig Would you mind (?) that in an email for me?  |  |   Would you mind putting that in an email for me?  |  |  | 
|  börja lära sig (?) you tell me (?) the school opens?  |  |   Could you tell me when the school opens?  |  |  | 
|   Listen and say the enquires at the same time as the speaker.   börja lära sig The tendency is for the intonation to go down and then up at the end of questions (as in 3 ,4 ,5 ,7 and 8) |  |   Copy the polite intonation.    and to go down on other types of sentences (as in 1, 2 and 6) |  |  | 
|  börja lära sig I'd like to enquire about a course.  |  |  |  |  | 
|  börja lära sig I was wondering if it would be possible for me to change to that group.  |  |  |  |  | 
|  börja lära sig Can you tell me why I have to do it in person?  |  |   the intonation goes down and then up at the end  |  |  | 
|  börja lära sig Would there be any chance of doing the level test on the phone?  |  |   the intonation goes down and then up at the end  |  |  | 
|  börja lära sig Do you mind me asking what it involves?  |  |   the intonation goes down and then up at the end  |  |  | 
|  börja lära sig I'd be really grateful if you could hold a place for me Saturday morning.  |  |  |  |  | 
|  börja lära sig Would you mind putting that in an email for me?  |  |   the intonation goes down and then up at the end  |  |  | 
|  börja lära sig Could you tell me when the school opens?  |  |   the intonation goes down and then up at the end  |  |  | 
|  börja lära sig How do you sound polite in your language?  |  |   What is more important, the words or the intonation?    in many languages there are formal and informal versions of "you"... |  |  | 
|  börja lära sig Where are you located? (Could / tell)  |  |   Could you tell me where you are located?  |  |  | 
|  börja lära sig Can I use your two-for-one deal more than once? (wondering)  |  |   I was wondering if/whether I can use your two-for-one deal more than once.  |  |  | 
|  börja lära sig Can my dog come with me? (like/know)  |  |   I'd like to know if/whether my dog can come with me?  |  |  | 
|  börja lära sig Tell me about the other people living there. (Would /mind)  |  |   Would you mind telling me about the other people living there?  |  |  | 
|  börja lära sig How many other people have inquired? (mind / asking)  |  |   Do you mind me asking how many other people have inquired?  |  |  | 
|  börja lära sig Could you explain how the free trial works? (I / grateful)  |  |   I'd be grateful if you could explain how the free trial works.  |  |  |